Política de envío
WHICH SHIPPING CARRIERS DO YOU USE?
We ship using both UPS, US Postal Service and DHL for our international orders. If you have a preference between them please reach out to us at firstname.lastname@example.org and we will happily accommodate .
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
If you have a specific date by which you need your order in hand, please reach out to email@example.com for a more exact ETA, or select expedited shipping.
We ask our clients to expect their bespoke shirts 2 - 4 weeks from when we receive their measurements, MTO shirts required 4 - 6 weeks, bespoke clothing orders for first time clients required 8 - 10 weeks minimum while existing clients about 4 weeks.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
As of March 26 2020, UPS has implemented additional safety measures due to COVID-19 and cannot currently guarantee the usual delivery windows. While they will make every effort to deliver your order on time, it may take a little longer with their increased volume and altered procedures. Thank you for understanding. You will be able to select your shipping speed when you place your order:
- UPS Ground: Orders are typically delivered within 2-7 business days from the time they are shipped.
- UPS 3-Day Select: Orders are typically delivered within 3 business days from the time they are shipped.
- UPS 2nd Day Air: Orders are typically delivered within 2 business days from the time they are shipped.
- UPS Next-Day Air: Orders are typically delivered the following business day after they are shipped.
Please note that UPS does not deliver on Saturdays as part of their normal service. If you need your order delivered on a Saturday, please reach out to our Customer Experience Team at firstname.lastname@example.org or 646.632.5400 so that we can arrange a Saturday delivery.
WHAT IS THE COST OF SHIPPING?
We want to make it easy for you to experience FAYAD, so we offer free ground shipping within the US. If you'd prefer to receive your items more quickly, 3-Day, 2nd Day, and Next-Day shipping costs are calculated through our UPS best-rate calculator based on the weight of your shipment and your location. In-store pickup at our Atlanta location is offered at no additional charge.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes we do, we ship virtually everywhere. If you have any questions please reach out to email@example.com